|
Several
times it so happens that companies wish to outsource the running
of their technical infrastructure to someone with the appropriate
skill for managing the same with maximum utilization and throughput.
This is where Avishkar comes into the picture. Avishkar offers
a comprehensive or partial Facility Management contract as
may be suitable to the customer.
Why
do we need Facility Management?
Facility
Management can be incorporated in the following organizations
:
· Research and development centers
· Large health-care facilities
·
Bank buildings
· Academic facilities
· Aerospace, electronics and manufacturing plants
· Airports · Museums and cultural institutions
·
Petrochemical plants
· Media stations
·
Public sector or government-owned buildings
·
Religious facilities · Sports and recreational building.
·
Pharmaceutical companies
·
Utility companies
·
Apartment complexes
·
Hotel or restaurant chains
Highlights :
· 24/7 online, telephone and on-site coverage
·
Two-hour on-site response for Priority requests
·
Mission-critical escalation support · Staff skills assessment
·
System Administration
·
Helpdesk Services
·
Network Administration and Consulting
· Network Implementation and Management
· Asset Management etc
Salient Points
 Technical
Help Desk
One point call logging; online call status monitoring for
users; Chronic problem identification, monitoring & resolution;
Daily security checkups; Monitoring of resource utilization;
Regular reporting
Comprehensive
Hardware Maintenance
Repairs of Servers, desktops, peripherals, etc.; Preventive
Maintenance; Hardware Consultancy for purchases and upgradations;
Supply, installation & configuration of new hardware, software
etc
LAN
Management
Maintenance of active/passive components; Upkeep of network
links, trouble shooting of cabling, networking cards, hubs,
switches and routers; Network OS administration
Network
Management Services
Consulting for effective FTP management; Monitoring network
traffic and generating MIS reports; Installation & configuring
NMS software;
Server
Management
Comprehensive Server maintenance; Installation/shifting/Configuration/fine
tuning of servers; Troubleshooting and admin. Of NOS; Upgrades
/ patches; Orderly startup/shutdown as per predefined procedures;
Disk space management; Queue management of peripherals
Backup
management
Establish backup procedures and periodicity for data center
and remote locations; Training users on backup of workstations;
Handling storage and labeling; Maintaining backup logs; Confirming
validity of backed up data; Data restoration / backup restoration
services
Virus
control management
Installation/configuration of latest virus protection software;
Periodic updates; Establishing inoculation procedures and
preventive measures; Training users; Routine virus checkups
Database
management
Loading/uploading of database engines (D2K, MS SQL, Oracle,
Lotus Notes etc); Disk space management for databases; Executing
quality control checks while loading databases in relation
to documentation provided by OEMs; Establishing security measures
for databases
Training
management
Imparting training on various software hardware etc; providing
initial handholding training on software/hardware and applications
developed by other vendors;
Asset
management
Asset management with the help of browser based interface
tools; Maintain/ upgrade inventories of hardware, software,
printers, network components, peripherals licensed software,
application software, documentation; Monitoring of utilization
of all assets and high value consumables
|
Clients 
